All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at sales@pirouz.co.uk to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Item, Proof of purchase, Return form , then mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return . Please allow at least five (5) days from the receipt of your item to process your return . Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.  We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:

50mm
80mm
100mm
Hinged Doors
Flooring U Channel
Internal Trims
Angles
External Angles
Internal Angles
Channels
Chiller Channel
Freezer Channel
Cold Room Wire Shelving
Copper Tube
Pipe Insulation
Channel
Cable Tray
Fasteners
Fixing Accessories
Studding, Nuts, Bolts & Washers
Support Frame & Mounting Block
Tape
Brass Fittings
Refrigerant
Cold Room Accessories
Cable
Cold Room Controller
Cold Room Transformer
Drain Pipe & Fittings
Condensate Hoses
Condensate Pumps
Air Conditioning Mini Pumps
Ancillaries
Expanding Foam
Cable Ties
Brazing
Temperature Barrier
Meat Hanging System
Access Panel
Ceiling Suspension
Chemical
Leak Detector
Odour Remover
Flooring Parts
Checker Plate
Tools & Workwear




